FAQ
Frequently Asked Questions
Quick answers about KRWN District caps — shipping, returns, sizing, care.
For the full Help Center with detailed answers, head to our Help Center →
Most asked:
- Shipping? Germany 5.99 EUR (2-4 business days) · Selected EU countries (Netherlands, Ireland, Czechia, Malta, Lithuania) 9.99 EUR (3-7 days) · Switzerland 24.99 EUR DDP (4-8 days) · USA 29.99 EUR DDP (6-12 days) · Japan/South Korea/Singapore/Australia 29.99 EUR (7-14 days, import charges if any paid by the customer). Free shipping from 75 EUR to Germany and the selected EU countries. Full shipping policy →
- Returns? 14 days from delivery, no questions asked. Free returns from Germany. From all other countries: customer-paid return shipping; duties non-refundable for CH/US/JP/KR/SG/AU. Start a return →
- Sizing? One size fits most (54-60cm head circumference). Adjustable closure. Sizing guide →
- No restock? Correct. Each drop is produced once. Why we don't restock →
- Cap care? Spot-clean only, air dry, never machine wash. Cap care guide →
